About
the Role
In your role as an Arctic Star, you will be guiding our guests on their Search for Santa.
You will be their first point of contact and will help with any issues that may arise either on the coach or at our Star Information Points.
You will need to possess a high level of organisation, a friendly face, the ability to stay calm under pressure and adapt to any unexpected circumstances.
The role of the Arctic Star comes down to how you make it. You could be the most organised person, but what needs to shine through is your personality. You need to be confident speaking to large groups of people as this will be a major part of your role, which will involve speaking on a microphone. Throughout the tour, there will be multiple coaches running around the resort, so constant communication with other members of staff is key. We are looking for fun, outgoing individuals who are passionate about Christmas and are ready to create magical memories with our guests.

Duties
Whilst out in Lapland, your duties will include greeting guests at the airport and transporting them to resort, ensuring they are settled in their accommodation, providing the guests with necessary information about their stay, this could be through a microphone on a coach or at one of our Star Information points and handling any issues that may arise during the tour. You are their first impression of Canterbury Travel and Lapland, so you need to possess a high level of professionalism with a fun personality!
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Within the application, you will be required to provide a short video audition to introduce yourself and tell us a bit about you. We urge you to take this opportunity to show us why you would make the perfect Arctic Star- Show us your personality, be creative, and have fun!